Return and exchange policy

1. If the goods are damaged, sent the wrong goods (color, style), missed, large stains, very serious damage, etc., they cannot be sold. You can apply for a return or exchange. When applying for a return or exchange, please be sure to take a picture first and then contact our customer service staff for negotiation and handling. If the quantity problem is determined, the freight incurred will be borne by our company. Our company refuses to accept the delivery. Please help us pay the freight in advance first. We will directly pay the freight incurred by Alipay to your designated Alipay account. ( Note: If you return the goods directly without contacting us, we will not accept it)

2. No returns or exchanges will be made under the following circumstances

1. Occasional small scratches, small defects and other problems that do not affect sales are not considered quality problems. If you mind such situations, please shoot carefully~ All jewelry factories cannot avoid such problems, and there is no 100% perfect product~

Second, man-made defects, product color difference, slow logistics, and poor service attitude of logistics companies.

3. The problem of the buyer's subjective judgment (such as: I don't like it, it's different from what I imagined, it's different from others, the material doesn't meet my imagination, it doesn't feel good, it doesn't look good, etc.)

5 4. The colors of the before and after shipments are different. Since each batch is different, it is difficult to ensure that the colors of the products are exactly the same as the previous batch.

Five. I don't want to sell it, it's not easy to sell, it can't be sold, I was caught by the chengguan, and I can't sell it, etc.

* Notes:

All after-sales problems must be within three days of receiving the goods (the time when the goods have been signed for shall prevail). Please contact our customer service staff in time. Please provide the shopping order number when applying for after-sales. An order can only be processed once after-sales. Please be sure to carefully check the quantity, style, color, specification and quality after receiving the goods. Do not cooperate with malicious bad customers again, thank you.

Finally, I wish all the bosses a prosperous business and good fortune!